Refund & Cancellation Policy
Last updated: 13 November 2026
Our products are digital downloads that are delivered instantly after payment, so orders cannot be cancelled once payment is complete, and sales are generally final.
When we do refund
- Duplicate payment: if you were charged more than once for the same order, the extra payment is refunded in full.
- Non-delivery: if you paid but could not access your bundle and we are unable to fix it within 48 hours of your request, you get a full refund.
- Broken links: if a delivered link does not work, we first replace it; if we cannot, you get a full refund.
How to request
Email support@growthymedia.online within 7 days of purchase with your order ID or Razorpay payment ID and a short description of the problem.
Refund timeline
Approved refunds are issued to the original payment method within 5–7 working days. Your bank may take a few more days to show the credit.